Legal Notice
This site is owned by L’ENFANTIN
Registered office: 25 Rue de l'Exposition, 75007 Paris
This site was created by: Meelz Agency
This site is maintained by: L’ENFANTIN
RCS number: RCS 909 942 831 Paris
SIREN number: 909942831
This site is hosted by: Shopify, 50 Elgin Street, 8th Floor, Ottawa, Ontario, Canada K2P 1L475010
Copyright:
L’ENFANTIN
Applicable law:
The website www.lenfantin.com and these general conditions are subject to French law and are written in French.
L'Enfantin reserves the right to modify these mentions at any time. The user undertakes to consult them regularly.
Personal data:
The consultation of the website www.lenfantin.com is possible without you having to reveal your identity or any other personal information about you.
The company L'Enfantin undertakes to respect your privacy and to protect the information you provide. In particular, the personal data collected on the website www.lenfantin.com are intended for the use of L'Enfantin. They are confidential and treated as such.
Regarding nominative information that you may provide us, you benefit from a right of access and rectification in accordance with the French Data Protection Act no. 78-17 of January 6, 1978. You can exercise this right with L'Enfantin – Address: 25 Rue de l'Exposition, 75007 Paris.
If you are subscribed to email information services ("newsletter"), you can request not to receive these emails anymore.
We inform you that in order to offer you increasingly adapted products and services, certain non-personal information, relating to your activity on this site, will be automatically collected. This information is intended for L'Enfantin and may also be used for commercial or marketing operations or serve as a basis for studies and analyses.
This information will under no circumstances be communicated to third parties. Only L'Enfantin personnel have access to the data.
Security:
We take all useful precautions to preserve the integrity of data and their confidentiality
Hypertext links:
The establishment of a hypertext link to the site www.lenfantin.com does not require prior written authorization from L'Enfantin. Nevertheless, L'ENFANTIN must be informed within a maximum of 30 days after the link is set up.
In any case, L'Enfantin is in no way responsible for the content, products or services offered on sites to which the site www.lenfantin.com may be linked by hypertext links or any other type of link.
Intellectual property rights:
L'Enfantin advises users of this site that many elements of this site
a) are protected by copyright law: this may be the case for photographs, articles, drawings, animated sequences, etc.;b) and/or are protected by design law;
c) are protected by trademark law.
The elements thus protected are the property of L'Enfantin or third parties who have authorized L'Enfantin to use them.
Any reproduction, representation, use, adaptation, modification, incorporation, translation, marketing, whether partial or complete, by any process and on any medium whatsoever (paper, digital, etc.) is prohibited, without the prior written authorization of L'Enfantin, except for the exceptions provided for in Article L 122.5 of the Intellectual Property Code, under penalty of constituting an infringement of copyright and/or design rights and/or trademark, punishable by two years imprisonment and a fine of €150,000.
Copyright and/or Design Rights:
Photographs, texts, slogans, drawings, images, animated sequences with or without sound, as well as all works integrated into the site, are the property of L'Enfantin or third parties who have authorized L'Enfantin to use them.
Reproductions, on paper or computer media, of the said site are authorized provided that they are strictly reserved for personal use, excluding any use for advertising and/or commercial and/or information purposes, and/or that they comply with the provisions of Article L122-5 of the Intellectual Property Code.
Product information:
As part of a continuous improvement policy for its products and services, L'Enfantin may modify the characteristics of its offer at any time. The products and/or services presented on this site are those distributed in mainland France.
In any case, the information contained on this site is general information and has no contractual value.
Limitation of liability:
You use the site www.lenfantin.com under your sole and entire responsibility. L'Enfantin cannot be held responsible for direct or indirect damages, such as, in particular, material damage, loss of data or programs, financial damage, resulting from the use of this site or sites linked to it.
Update:
L'ENFANTIN reserves the right to modify and update, without notice, these legal notices and all elements and products presented on the site. All these modifications are binding on Internet users who must consult these General Conditions each time they connect.
Statistical tracking data:
We use connection data for our consultation statistics (browser type, number of visitors, sections visited...) for the optimization of our site in terms of sections and navigation, but this information is not transmitted to third parties.
Reproduction on paper: with the exception of iconography, the reproduction of pages from this site on paper is authorized, subject to compliance with the following three conditions:
– free distribution.
– respect for the integrity of the reproduced documents (no modification or alteration of any kind).
– explicit citation of the site www.lenfantin.com as a source and mention that reproduction rights are reserved and strictly limited.
We describe below the personal data that is collected or generated (processed) when you use our website. This privacy policy also explains how data is used, shared and protected, the choices and rights you have, and how to contact us.
II) YOUR PERSONAL DATA:
A) Information you submit to us: in order to place an order on our website, you create a customer account, contact us or subscribe to our newsletter and other marketing activities, you generally provide us with the following data:
– Your identification data and contact details: your first name, last name, the language and country from which you interact with us, as well as your contact details such as your email address, postal address, delivery address and your telephone number.
– Economic and payment information: your bank details (please note that all payment transactions are encrypted by the receiving bank, we do not store any card numbers), information on your purchases, your orders, your returns, etc.
– Connection, geolocation and navigation data
– Your profile – if you open a customer account, you then create a profile and identify yourself during your visits to our website, so data such as your customer ID and password, your recent purchases or your preferences will be saved.
– Your personal preferences: this includes your wish list, your marketing and cookie preferences
– Additional personal information – You can also provide us with other personal information such as your date of birth, gender, etc. We are the only ones to collect and store this additional information, we use it in our analyses to improve our services.
When we ask you to enter your personal data to access a feature, certain data fields are mandatory because it is data we need to allow you to access that feature (for example, to deliver a package, we need your postal address).
It is important that the personal information shared about you is correct and up to date. Please inform us of any changes in information.
We do not save any sensitive personal information, and as our website is not intended for children, we do not store any data relating to children.
B) Data obtained via cookiesSubject to your consent, we use cookies and other similar technologies to facilitate your navigation on our site by adapting it to your equipment or search engine and to offer you products that match your shopping habits.
– Usage data – this information includes the products and services you have purchased from us and how you use our website and applications.
Technical data – this information includes:
– Your IP address, your browser and its version, your location and time zone, your browser extension, the operating system and platform, but also other technical data about the device you use to browse our site.
– Information about your visit, including URLs and your clickstream, from and to our website (including date and time); the products you viewed or searched for; page response times, download errors, time spent on pages, interaction on pages (such as clicks and cursor movements), how you leave pages
III) WHY DO WE USE YOUR PERSONAL DATA?
Depending on the type of data we have about you, we may process it for the following purposes:
– To manage your registration as a user of our site: if you wish to use our services, we need to process your data to identify you as a user of the site and allow you to access the various features as well as personalized services. You can delete your account at any time by contacting us.
– To execute a purchase contract with you: your data is then used to keep you informed of the status of your order, prepare your order, accept your payment, give you access to after-sales service, and refund your order. They also allow us to prevent possible fraud against yourself and us during the purchase. If we consider the action to be fraudulent, this processing may allow us to block the transaction.
– To respond to requests addressed to customer service
– For the improvement of our services: by using our site, you are informed that we process your browsing and purchase data for analysis and statistical purposes. They allow us to better understand how you use our site in order to improve its ergonomics and the quality of services.
– For marketing purposes: if you are subscribed to our Newsletter, we process your data to manage your subscription and send you targeted information via email. We need your consent for any direct marketing. You can also unsubscribe from our communications at any time (for example, to unsubscribe from the newsletter, simply click on the "To unsubscribe, go to this page." button at the bottom of all our newsletters and confirm your unsubscription).
In the event that you have given us your consent to receive direct marketing content via our newsletter, we may use the information you have provided for the following purpose:
– Sharing information about our events, products, services, current offers
IV) THIRD PARTIESWhen you use our site, you may receive information from third parties with whom we work to offer you certain services. These may include:
– Financial institutions
– Fraud detection and prevention entities
– Logistics, transport and delivery services
We may share your information with our third parties for reasons such as:
– Payment services to process payment;
– Delivery companies to deliver your order;
– Credit and fraud prevention agencies to verify your credit and identity;
We require third parties to commit to protecting the security of your personal information in accordance with the law. Third parties may only use your personal information according to our instructions and not for their own use.
V) WHAT ARE YOUR RIGHTS?A) Legal basis:
For the processing of your data, we rely on legal bases that depend on how you interact with our site.
– When you purchase products from our site, we need your personal data to execute the contract binding us to you. For example, we need your contact details to deliver your order.
– We also rely on other legal bases such as your legitimate interests. For example, we consider it to be in your interest that your identity cannot be used for fraudulent purposes, that the people in our customer service have access to your order information to better serve you, and that we can better understand your use of our site to improve its ergonomics and the services we offer you.
– We respect the importance of consent under the new GDPR law.
B) ConsentYour consent must be given clearly and unambiguously. This is why, when you agree to receive our communications (via newsletters in particular):
– We explain how we will use your data and the type of communication you will receive
– Children under 13 cannot give their consent
– You can withdraw your consent at any time. If you wish to unsubscribe from our direct marketing via newsletter, you can unsubscribe at any time by clicking on the link at the bottom of each email "To unsubscribe, go to this page." A page then opens and you just have to click on the "confirm your unsubscription" button. If you have a customer account on our website, you can also unsubscribe or modify your preferences by logging into your profile.
Cookies (including those in advertising banners) require specific unsubscription.
C) Other rightsIn accordance with the French "Data Protection Act" of January 6, 1978, as amended by the law of August 6, 2004, the Customer benefits from a right of access, rectification, modification and deletion of data concerning him.
– Right to data access: offering you the possibility to receive a copy of the personal information we hold about you
– Right to rectification: giving you the possibility to request the correction of inaccurate information concerning you.
– Right to erasure of your personal data: giving you the means to ask us to delete your data.
Regardless of the purpose or the legal basis under which we process your data, you can therefore at any time and free of charge send us an email to exercise your rights: contact@lenfantin.com
Or send us a letter to the following address: 25 Rue de l'Exposition, 75007 Paris, France.
If you have a customer account, you can also modify your personal details from your customer area by logging in with your email address and password.
VI) SECURITY OF YOUR PERSONAL INFORMATIONOur website has appropriate security measures to prevent loss, unauthorized use or access, modification or disclosure of your personal information. All data you provide to us is stored on secure servers. We have also put in place procedures to manage any personal data breach.
When creating an account, you chose a password. You are responsible for the confidentiality of this password. Therefore, we recommend that you choose an effective password and do not share it.
We recommend that you only connect to secure networks, preferably private networks. Be aware of the risks involved on public Wi-Fi networks.
If you receive an email claiming to be the brand we work for and asking you to provide personal information, please do not reply and forward this email to us so that we can take the necessary action.
All our service providers work within the European Economic Area (EEA) and must therefore comply with the same legislation as us. In the event that some are located outside this area, we assure you that the transfer of your data will be carried out with appropriate care. We have signed contractual clauses with each of them under the GDPR.
VII) THE RETENTION PERIOD OF YOUR PERSONAL DATA
We will keep your data as long as you remain a customer and also afterwards, in order to answer any questions, complaints, or to maintain all necessary data to meet legal, accounting or analytical requirements. We may also keep your data for research or statistical analysis.
More specifically:
– If you subscribe to our newsletter, we will no longer contact you if you have not opened our newsletters for more than three years.
Any changes to this policy will be updated on this page; if appropriate, you will be notified by email.